CAP recognized for utility management excellence

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AMWA Award

Central Arizona Project recently was awarded the Association of Metropolitan Water Agencies’ 2020 Platinum Award for Utility Excellence for its exceptional operation and performance. The award recognizes outstanding achievement in implementing nationally recognized Attributes of Effective Utility Management, including product quality, customer satisfaction, employee and leadership development, operational optimization, financial viability, community sustainability, operational resiliency, infrastructure stability, stakeholder understanding and support and water resource adequacy.

“In an unprecedented year for this nation, these systems are at the forefront of providing innovative solutions to the multiple challenges a global pandemic, extreme weather events, and infrastructure gaps are creating,” said AMWA President Steve Schneider. “By supplying their communities with clean, safe, and affordable drinking water, these water utilities are helping to safeguard the nation’s health.”

CAP leads and innovates in all aspects of its business. Through collaboration, CAP ensures resiliency and sustainability of the system, maintains water quality, improves stakeholder understanding and support, and puts customer service in the forefront. Its custom-developed programs and processes contribute to success in employee leadership and development, excellence in infrastructure strategy and performance, and an ever-evolving asset management program. CAP’s well-established financial planning cycle results in top bond ratings and award-winning work.

“We truly appreciate once again being recognized for our commitment to excellence as we continue to reliably deliver water to Arizona,” said CAP General Manager Ted Cooke. “We take our responsibility seriously and are dedicated to being one of the best.”

AMWA awarded nine Sustainable Water Utility Management Awards this year, including two repeat winners. CAP previously was honored by AMWA with the 2016 Gold Award for Exceptional Utility Performance.

The Association of Metropolitan Water Agencies is an organization of the largest publicly owned drinking water suppliers in the United States.